FAQ

FOR ALL YOUR BURNING QUESTIONS

MEMBERSHIP

What do I get with my membership?
Basic Stength & Cardio: unlimited access to Body Sculpt, Kickboxing, Boot Camp, Cardio Dance. Cycling and Sauna are discounted $7 drop in.
Basic Cycling: unlimited access to Cycling classes. Body Sculpt, Kickboxing, Boot Camp, Cardio Dance and sauna are discounted $7 drop-in.
VIP Unlimited Everything: unlimited access to all classes and infrared sauna sessions.
How do I pay each month?
Memberships are processed via ACH or credit card on file on the number day you sign up each month. For example, if you sign up on the 20th, your payment will be processed on the 20th of each month.
What is the cancellation policy?
We require a 30 day written notice to cancel.
Can I use other locations?
Yes! With all memberships (punchcards excluded) you get unlimited access to those classes at all locations.
Can I freeze my membership?
We will freeze your membership in the event of an injury with a doctors note.
Is there an annual maintenance fee?
Yes, on or shortly after April 1 all active memberships are processed a $15 annual maintenance fee.
Can I cancel in the middle of my membership term?
No, you must fulfill the full term of your membership before you may cancel.
What happens after my membership term?
After your term, your membership will continue month-to-month at the same rate.

CLASSES

How early should I get to class?
We recommend arriving 5-15 minutes before class start time.
I haven't worked out in a long time. Will I be able to do classes?
Yes! All our classes are designed for all fitness levels.
Can I show up late?
Yes, most classes you can arrive late and join class - no problem! However, for Cycling and sauna we will save your spot for 5 minutes before it can be given to someone on standby.
Do I need to bring any equipment?
No, we have all the equipment you will need for class unless you prefer to wear cycling shoes with SPD clips.
What do I wear?
We do not have a specific dress code - just wear something comfortable! We recommend athletic shorts and a t-shirt for men and yoga capris and a tank top for women. If you don’t have a closet full of workout clothes no worries - just come in whatever you feel comfortable moving around in. As for shoes, you have the option of doing the class in clean athletic shoes or barefoot. (Please do not wear street shoes). We do clean and disinfect our entire facility multiple times daily so no worries there.
What is the class cancellation policy?
In general you can cancel any class at any time and receive a class credit that expires in 30 days. For Cycling, however, we ask that you cancel your bike at least 24 hours in advance. If you cancel less than 24 hours before class you will be charged a $4 late cancel fee. If you do not cancel and do not show for a Cycling class you will be charged a $7 no show fee. Class attendance is based on signing in at the front desk - don't forget!
What are Live Online classes?
Live Online classes are workouts live streamed from our Midland location that you can follow along with from the comfort of your own home. During this session you will see the instructor and hear the music / instructor mic just as you would in the gym. *Available to Bay City and Midland members
How do I attend Live Online classes?
After booking into a Live Online class you will receive an email with a link to join via Zoom. 10 minutes before class, click that link and you will be redirected to the Zoom meeting where class is held. We recommend downloading Zoom on your device before joining your first class. *Live Online available to Bay City and Midland members.
What are On Demand classes?
On Demand classes are pre-recorded live classes that you can access at any time through the Seung-ni Fit Club app. *On Demand classes available to Bay City and Midland members.

FIRST TIMERS

What class should I start with?
For beginners, we recommend starting with Body Sculpt for a week or two to build up your stamina before attending more advanced classes.
What size weights should I grab for my first time at Body Sculpt?
For women, we recommend 4s, 8s, and 10s. For men, we recommend 8s, 10s, and 12s.
What if I need to take a break?
TAKE ONE! I promise you we won’t be mad. Everyone begins at different levels, we want you to be comfortable at yours.

SAUNA

How long are sauna sessions?
Each session is 30 minutes with a 5 minute buffer to change clothes before and after.
What can I expect during a sauna session?
Expect to sweat! Due to the excessive sweating (releasing toxins) be sure to stay hydrated by drinking plenty of water before and after every session.
What should I wear in the sauna?
We recommend exposing as much skin as possible while continuing to wear required undergarments.
What is the sauna cancellation policy?
We ask that you cancel your session at least 24 hours in advance. If you cancel less than 24 hours before your session you will be charged a $4 late cancel fee. If you do not cancel and do not show for your session you will be charged a $7 no show fee.

CYCLING

Is there any way to make the seat more comfortable?
As a beginner, the bike and bike seat require a little getting used to. During this phase, it sometimes helps to wear padded bike shorts or use a cushioned gel seat. It is also important to make sure you are sitting on the back end of the seat and may help to move the seat closer to the handlebars.
Do cycling shoes really make a different and if so, what type should I get?
Yes! Cycling shoes secure your feet to the pedals enabling you to work much more efficiently. Pedal strokes become more powerful resulting in a better workout and experience. Additionally, the hard plastic on the sole of cycling shoes keeps your foot in a flat position to reduce foot pain.
How do I set-up my bike?
Seat Height: Bring the top of the saddle to hip bone height.
Seat Distance: When pedals are in the 3 and 9 o'clock position the knee of your front foot should be behind your toes. From there it is based on comfort.
Handlebar Depth: Handlebar depth can be adjusted based on comfort.
Handlebar Height: The bottom of the handlebars should be the same height, or higher than, the top of the saddle.

EVERYTHING ELSE

How old do I have to be to attend classes?
You must be 18 years old to attend classes or 13 with parent/guardian authorization.
Can I workout if I am pregnant?
We have had many pregnant women who are able to workout right up until their due date, but we recommend you check with your doctor before working out at Seung-ni.
Do you offer childcare?
No. Unfortunately, we do not.
Do you have showers?
We do! The only thing we ask is that if you decide to shower after our 5:30 am morning class that you complete your shower and exit the building within 15 minute of class end time as our morning instructors have to get off to work, too.

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